Optional Services
Facility Passes
Application Portal
Payment Processing Fees
Client Support
Hardware
Uncommon Fees
Download printer friendly brochure & pricing list for board meetings
Frequently Asked Questions
Annual Plans are best for swim clubs or facilities that utilize the software year-round. Clients can check-in and add members. They can utilize the printing, application, invoicing, and statistics features.
Seasonal Plans are less expensive but access to the software is limited to March 1st through October 1st. It’s designed for HOA summer pools that are not managed in the off-season. The database is saved, and the account is retained in the off-season. Seasonal plans can upgrade to an annual plan at any time.
No Check-In (Free Plans) are best for small HOAs or single lifeguard pools that do not use a computer at the pool. Clients who subscribe to our free plan utilize additional services such as photo-ID pass printing.
Clients may purchase the software or pay invoices online with a credit card or by mailing a check. Some HOAs and apartment companies require Access Granted Systems to complete a “Vendor Application”, pay a vendor fee, and do not pay Access Granted Systems via credit card or check. These communities are invoiced a $40 administration fee plus the cost of any vendor fee.
To keep our software prices low, we feel these admirative costs should not be paid by all clients, only the clients that require additional administrative work.
Submitting a W9 or Certificate of Insurance does not incur this fee.
We provide a service on behalf of the community. If the service is paid by the patron via check or credit card, the patron has the right to dispute the payment with their bank. If the bank does not pay, the community’s account will be charged the payment plus a $40 processing fee. We notify the community if this occurs.
This service allows clients to minimize their involvement while allowing patrons to receive passes or access quickly. AGS staff will process submitted applications, pass orders, and support tickets on your behalf.
Clients that incur $300 in pass printing, application processing, or payment processing fees via the application portal do not pay the application portal fee next year.
Access Granted Systems can collect membership fees on behalf of your organization. Communities who collect large fees may be eligible for a discounted processing fee.
Standard Processing Fee
4.9% + $1.00 per transaction
Discounted Payment Processing Fee
4.7% + $1.00 per transaction ($25,000 – $49,999 in sales)
4.5% + $1.00 per transaction ($50,000 – $74,999 in sales)
4.0% + $1.00 per transaction ($75,000 – $99,999 in sales)
3.9% + $1.00 per transaction ($100,000 – $149,999 in sales)
3.8% + $1.00 per transaction ($150,000 – $199,999 in sales)
3.7% + $1.00 per transaction ($200,000 and above in sales)
Contact us to see if your organization qualifies.
Do I still receive the $300 multi-service discount?
Yes. In addition to a reduced rate, you also receive the $300 discount!
Our clients use a variety of PCs, smart phones, tablets, 2D QR barcode scanners, operating systems, and web browsers to access our services. Any internet connected device will work.
Please CLICK HERE to read our minimum hardware requirements.