Options
Check-In
Passes
Applications
Collect Payments
Client Support
Bookings
Hardware
Uncommon Fees
Print brochures for board meetings
Frequently Asked Questions
The No Check-In option is used by facilities without internet or a computer. Members present a photo pass at the gate to gain entry. The software’s check-in feature is not used.
Clients that incur $300 in pass printing, application processing, or payment processing fees via the application portal do not pay the application portal fee next year.
Access Granted Systems can collect membership fees on behalf of your organization. Communities who collect large fees may be eligible for a discounted processing fee.
Standard Processing Fee
4.9% + $1.00 per transaction
Discounted Payment Processing Fee
4.7% + $1.00 per transaction ($25,000 – $49,999 in sales)
4.5% + $1.00 per transaction ($50,000 – $74,999 in sales)
4.0% + $1.00 per transaction ($75,000 – $99,999 in sales)
3.9% + $1.00 per transaction ($100,000 – $149,999 in sales)
3.8% + $1.00 per transaction ($150,000 – $199,999 in sales)
3.7% + $1.00 per transaction ($200,000 and above in sales)
Contact us to see if your organization qualifies.
Do I still receive the $300 multi-service discount?
Yes. In addition to a reduced rate, you also receive the $300 discount!
This service allows clients to minimize their involvement while allowing patrons to receive passes or access quickly. AGS staff will process submitted applications, pass orders, and support tickets on your behalf.
Many communities allow their members to submit paper applications as an alternative to online applications. If you are processing these submissions, there is no charge. It is free to manually add these members.
Many communities, including self-service, instruct members to mail the paper application to Access Granted Systems. We’ll process this paper application and add them to the submission queue. You’ll approve these applications the same way you approve online submissions.
The fee for members to mail paper applications to Access Granted Systems is $10. You can have the member OR the community pay the $10 fee.
Clients may purchase the software or pay invoices online with a credit card or by mailing a check. Some HOAs and apartment companies require Access Granted Systems to complete a “Vendor Application”, pay a vendor fee, and do not pay Access Granted Systems via credit card or check. These communities are invoiced a $40 administration fee plus the cost of any vendor fee.
To keep our software prices low, we feel these administrative costs should not be paid by all clients, only the clients that require additional administrative work.
Submitting a W9 or Certificate of Insurance does not incur this fee.
We provide a service on behalf of the community. If the service is paid by the patron via check or credit card, the patron has the right to dispute the payment with their bank. If the bank does not pay, the community’s account will be charged the payment plus a $40 processing fee. We notify the community if this occurs.
Our clients use a variety of PCs, smart phones, tablets, 2D QR barcode scanners, operating systems, and web browsers to access our services. Any internet connected device will work.
Please CLICK HERE to read our minimum hardware requirements.
